Your Guide to Care, Anywhere

MyReverePortal

Welcome to Revere Medical’s Patient Portal, powered by Athena Health. If you're currently receiving care from a Revere Medical provider, you can access your new portal, MyReverePortal, below.

Benefits

Patient Portal Features

Pay Your Bills

With multiple options for payment, you can pay your balance or co-payment in minutes from your computer or mobile phone.

Message Your Care Team

You can send us a message, view your test results and other health information, and more.

Online Check In

Use the athenaPatient mobile app to check in early and complete pre-visit tasks.

Online Appointment Scheduling

Coming Soon

Save time by booking online. This feature is coming soon.

Patient Support

Need assistance with your MyReverePortal?

Read our FAQs or Get connected to our support team. Contact Revere Patient Support by calling (888) 696-0108 or emailing revereconnect@reveremedical.com

Read our FAQs
24/7 Access

Download the athenaPatient Mobile App

Stay connected to your MyReverePortal 24/7 with the athenaPatient app. You can download the app by searching “athenaPatient” in the App Store or on Google Play.

Need Help? Read our FAQs below or contact Revere Patient Support by calling (888) 696-0108 or emailing revereconnect@reveremedical.com

Patient Portal FAQs

Please read our frequently asked questions below for support with your patient portal. If you do not find the answer you are looking for, we encourage you to reach out to your clinician’s office to get support from a team member, or contact our support team.

Contact Revere Patient Support by calling (888) 696-0108 or emailing revereconnect@reveremedical.com

Where are you located?

We serve patients across Arizona, Florida, Massachusetts, New Hampshire, Tennessee, and Texas. Our corporate offices are in Brentwood, TN, and Westwood, MA.

Locate a clinic near you by using our CareFinder tool, available on the Revere Medical website.

How long is a typical appointment?

Most primary care visits last between 30 and 60 minutes, depending on the reason for your visit. We always strive to give you the time and attention you deserve.

What is your no-show policy?

We ask that you cancel or reschedule appointments at least 24–48 hours in advance. This helps us offer that time to other patients in need of care. Missed appointments without notice may result in a no-show fee.

How do I establish care with a Primary Care Provider?

It’s easy to get started. Call your preferred clinic or request an appointment through the patient portal. Many of our locations can see new patients within the same week.

What ages do you treat for primary care?

Revere Medical provides primary care for all ages, but available services and provider types may vary by location. Across our clinics, we offer Family Medicine, Internal Medicine, Pediatrics, and select specialty care through physicians, Nurse Practitioners, and Physician Assistants.

Please contact your local Revere clinic to learn more about the care options available near you. Locate a clinic near you by using our CareFinder tool, available on the Revere Medical website.

What type of care does Revere Medical provide?

Revere Medical clinics focus on comprehensive primary care. From preventive screenings and chronic condition management to urgent health concerns, we’re here to guide your care. When specialty care is needed, we can coordinate referrals to trusted partners in your area.

Select Revere Medical locations may offer women's health services, family medicine, and pediatric care. Please contact your preferred Revere Medical location to determine what services might be available for you.

Do you offer language translation services during visits?

Yes. Many of our clinics offer translation services or can arrange language assistance during your visit. Please let us know your needs when scheduling, and we’ll do our best to accommodate.

How do I access my medical records?

You can request a copy of your medical records by contacting your clinic or submitting a request through our patient portal. If you need records that aren’t available through the portal, you can complete the Authorization to Release Medical Records Form. 

Click Here to download the Medical Records Release Authorization Form.

Click Here to access your medical records online through the patient portal.

For additional help, our support team is happy to assist. Contact us at 1-800-488-5959.

I am a former Steward Medical Patient. How do I access my medical records?

If you were previously a patient at a Steward-affiliated clinic, your records remain confidential and protected. Please see detailed transfer instructions below, or contact our patient support team at 1-800-488-5959 for assistance.

I am a former Compass Medical Patient. How do I access my medical records?

If you were previously a patient at Compass Medical, your records remain confidential and protected. Please see detailed transfer instructions below, or contact our patient support team at 1-800-488-5959 for assistance.

There is no fee for Compass Medical patients to obtain their Compass Medical records. You may print the medical record request form (linked here), complete it, and return it by mail to the following address:

Sharecare/Compass Medical Records

C/O Sharecare

100 Cummings Center, Suite 351E

Beverly, MA 01915

I am a former Hawthorn Medical Patient. How do I access my medical records?

If you were previously a patient at Hawthorn, your records remain confidential and protected. Please see detailed transfer instructions below, or contact our patient support team at 1-800-488-5959 for assistance.

What insurances do you accept?

Revere Medical accepts most major insurance plans. Because coverage may vary by location, we recommend calling your clinic to confirm accepted insurance providers. Locate a clinic near you by using our CareFinder tool, available on the Revere Medical website.

Are self-pay rates available for those without insurance coverage?

Yes. Affordable self-pay rates are available for patients without insurance. Contact your clinic for pricing information and payment options.

What are my payment options for my bill?

We accept most major credit and debit cards, checks, and other standard forms of payment. Please note that cash is not accepted at any of our locations.

Copayments and any applicable coinsurance are due at the time of service. For clinic-specific billing questions, contact your clinic’s front desk or billing team directly.

Who do I contact if I have questions about my bill?

If you have questions about your bill, reach out to the billing department at your clinic. We’re here to help clarify any charges or insurance details. If you need further assistance, please contact our Patient Support team at 1-800-488-5959 for support.

When should I expect to receive my bill?

Most patients receive their bill within 2–4 weeks after their insurance has processed the claim. If you haven’t received your bill or have concerns, please contact your clinic’s billing department.

How do I request a prescription refill?

To request a refill, contact your pharmacy to see the remaining refills. If you have no remaining refills or if your refill requires authorization, your pharmacy may contact our office on your behalf.

If your refills are exhausted, contact your clinic by phone during business hours to schedule an appointment. Be sure to have your medication name and pharmacy information ready. Please allow 48-72 hours to hear back from our office.

If you are a patient using the MyReverePortal, you may also have the option to request prescription refills online through the patient portal. Click Here to access your patient portal.

How can I ensure I'm paying my bill to the correct, secure website?

Always use the exact web address or QR code found directly on your Revere Medical patient statement when making online payments. Avoid using search engines to find the payment link, as sometimes unofficial websites can appear that aren't affiliated with us.

If you have any doubt about a payment website's authenticity, please contact your clinic's billing department or our Patient Support team at 1-800-488-5959 before entering any information.

How do I access my Patient Portal?

To access your patient portal, click on the appropriate portal link below based on whether you're a Revere Medical patient or a former Steward Health patient. Select the link that corresponds to your state, and log in using your credentials.

MyReverePortal for Revere Medical Patients:

RevereConnect for former Steward Health patients:

  • Click here to access your patient portal on RevereConnect
  • Please be aware that this patient portal will soon be phased out. Stay tuned for updates from your former Steward (non-Revere Medical) provider or hospital regarding access to their new portal. We appreciate your patience during this transition.
How do I schedule an appointment with Revere Medical?

You can schedule an appointment by calling your clinic directly. Locate a clinic near you by using our CareFinder tool, available on the Revere Medical website.

Please note: Appointments cannot be booked directly through the Patient Portal. However, you can submit a request, and a team member will follow up to assist with scheduling.

What is the difference between MyReverePortal and RevereConnect?

MyReverePortal for Revere Medical Patients:

  • MyReverePortal is the new patient portal for patients currently receiving care from Revere Medical providers. 
  • The MyReverePortal is currently being used for Revere Medical patients receiving care within the following specialties:
    • Primary Care
    • Family Medicine
    • Internal Medicine

RevereConnect for former Steward Health patients:

  • RevereConnect (formerly MySteward) is the updated portal for former Steward Health patients.  To access this portal, please click here.
  • RevereConnect is currently being used for patients receiving care with a…
    • Former Steward Health hospital
    • Former Steward Health specialist
    • Hawthorn Medical providers
Do you offer walk-in appointments?

Appointment policies differ by Revere Medical location. While some clinics offer walk-in or same-day appointments, others require a scheduled visit.

Please call your preferred care location directly to learn about their specific options. Our CareFinder tool on the Revere Medical website can help you find a clinic near you.

What should I bring with me to my primary care appointment?

Please bring a valid photo ID, your insurance card (if applicable), a list of current medications, and any questions or concerns you'd like to discuss with your provider.

If this is your first visit, we recommend obtaining your prior medical records in advance. To send records electronically to your clinic, please contact your preferred location for the appropriate fax number.

I’m a former Steward Health patient looking for ‘MySteward’, where can I find this?

Please note that MySteward has changed names, and is now called RevereConnect. If you're receiving care with a non-Revere Medical provider that was a former Steward Health provider, you will need to use RevereConnect. You can find the link to RevereConnect below. 

https://portal.myrevereconnect.com/ 

Please be aware that this patient portal will soon be phased out. Stay tuned for updates from your former Steward (non-Revere Medical) provider or hospital regarding access to their new portal. We appreciate your patience during this transition. 

If your provider is not available in the drop-down to send a message, it means they no longer use this portal. Please contact your provider directly to request access to their new portal. 

Please be advised that replies to old messages will not be received by providers no longer using the portal. If you have not heard back from your provider's office within 24-48 business hours, please contact your provider directly. 

Important: Revere Medical providers are now using a new MyReverePortal. To access this new portal, click on the appropriate link above based on your region to set up/log into your new portal account.

Do you offer telehealth appointments?

Yes! Many of our providers offer telehealth visits for established patients, making it easier to get care from the comfort of home. Telehealth is a great option for common concerns, follow-up appointments, and medication reviews.

New patients should contact their preferred Revere Medical clinic directly to get registered. Once registered, you may be able to schedule telehealth visits.

Please note: Insurance coverage for telehealth can vary, so it's a good idea to check with your insurance provider. Also, not all types of appointments are suitable for telehealth.

To find out if a telehealth visit is right for you and to check availability, please call your preferred Revere Medical clinic directly. You can find a clinic near you using our CareFinder tool, available on the Revere Medical website.

I’m having trouble logging into my Patient Portal. What should I do? (Password Reset)

If you're having trouble logging in, use the "Forgot Password" feature on the login page for assistance. If you continue to have issues, please contact our support team for further help.

What should I do if I need to cancel or reschedule my appointment?

We understand that schedules can change! If you need to cancel or reschedule your appointment, please contact your clinic as soon as possible.

We kindly ask that you notify us at least 24–48 hours in advance if you need to make a change. Giving us early notice allows us to offer that appointment time to another patient who needs care.

Please be aware that missed appointments without notice may result in a no-show fee.

How do I get help if I need assistance with my patient portal?

If you need assistance, please contact our portal helpdesk at (888) 696-0108. We are here to help with any login or portal-related issues.

What features are available in MyReverePortal and MyRevereConnect?

Both portals allow you to view your medical records, request prescription refills, and securely communicate with your healthcare provider. You can also track your health progress and manage personal health information through the portal.

On MyReverePortal, patients are now able to check into appointments directly from your phone, pay bills online, and more. Please see list of features below:

  • Send Messages to or View Messages from the Office
  • View/ Download Health Summary, Test Results, Medications, Care summaries, Patient education and Medical Forms
  • View Upcoming, Historical, and Recommended Appointments
  • Update Tobacco Status
  • Request Medication Refill
  • View Statements
  • View Pharmacy on File
  • View/Update Insurance
  • Pay Bills
Can I access my portal from my mobile device?

Yes, both MyReverePortal and RevereConnect are mobile-friendly. You can access your patient portal from your smartphone or tablet through a web browser or by downloading the portal’s mobile app.

Revere Medical patients, find Athena’s MyReverePortal mobile app download options below:

Former Steward Health patients, find the RevereConnect moble app download options below:

Can I share my patient portal access with family members or caregivers?

Yes, both MyReverePortal and RevereConnect portals allow you to set up proxy access, which gives family members or caregivers permission to view and manage your healthcare information. You can add a proxy directly through your portal’s settings.

How do I access my medical records through the Patient Portal?

To access your medical records, log into your patient portal (MyReverePortal or RevereConnect) and navigate to the "Medical Records" section. You can view your test results, visit history, and other important health information directly from the portal.

Do I need an email address to set up a Patient Portal account?

Yes. E‑statement notifications, message notifications, and test result notifications are all sent to the patient via email. Patients will not know that they have a message waiting for them on the Patient Portal if they do not have an email account. The use of email helps ensure that the patient or family member receives proper notification from the practice.

Can non-patient users register for the Patient Portal?

Yes. Family members such as the patient’s parent can register for the portal to gain access to their child’s full Patient Portal account.

What is the “age of majority” as it relates to non-patient Portal access?

The age of majority is what determines when a patient can have their own Patient Portal account. The age of the majority varies state by state but is most typically 18 years of age. Revere Medical’s age of majority is 12 years of age.

Can I see information from my other providers in the patient portal?

Yes. Patients and other Patient Portal users can log in with the same email and password wherever they see Log in with athenahealth, including the Patient Portals of other healthcare providers that use athenahealth services.

I receive an error message when I try to log into the patient portal when I click the “Log in with AthenaHealth” button.

Without a portal invitation, Patient Portal users receive an error message when they try to log in to the practice’s Patient Portal using the log in with athenahealth button, and they must then formally register using the Sign up link on the Patient Portal landing page.

Can I use Internet Explorer to use the Patient Portal?

No, to use the Patient Portal, patients must use a computer or mobile device with one of these supported browsers:

  • Google Chrome
  • Microsoft Edge (for Windows 7, Windows 8/8.1, Windows 10, and Windows 11)
  • Mozilla Firefox
  • Safari (for Apple devices only)
I am a new patient; will I be able to register for the patient portal prior to seeing the provider?

No, this feature has been turned off for Revere practices.

What if I enter information during self-registration that is different from my AthenaOne patient record?

A new patient record is generated for any patient who provides information that differs from what is currently listed in athenaOne. AthenaOne is unable to match patient information with existing patient records if the provided information does not align. In the event that a duplicate account has been created, please consult a team member to facilitate the appropriate merging of the new record with the patient's existing records in athenaOne.

Is it possible to display the patient portal in Spanish?

Yes! Once you've logged in on your laptop, you'll see "¿Prefieres el español?" right at the top of every page. Just click there, and the portal will switch over to Spanish for you.

What is included in the Patient Care Summary?

When you access your patient care summary on the MyReverePortal, powered by Athena, you'll find a comprehensive overview of your recent health information. Here's a breakdown of what's typically included:

  • Your Most Recent Visit: Details from your last appointment, including the reason for your visit.
  • Discussion & Next Steps: This section covers the assessment and plan discussed with your provider, any educational handouts you received, and your personalized plan of care. You'll also see appointment reminders and any orders given.
  • Medications: Your current medications and any medications administered during a visit.
  • Health Metrics: Your test results, known allergies, and active health problems.
  • Immunization History: A list of your received vaccines.
  • Lifestyle Information
  • Past Visits
  • Personal Details
  • Your Care Team

Got questions? We’d love to hear them!

Get in touch with us today — we'll be happy to help in any way we can.