Faqs, Resources & Support

Welcome to the Patient Help Center

We’re here to make things easier. Whether you’re new to Revere or have been with your care team for years, you’ll find answers to common questions, helpful tools, and important links, all in one place.

Quick Links:

Patient Portal Access

Visit our Patient Portal page for more information.

Patient Resources

Visit our Patient Resources page to find support resources.

Find Care Near You

Use our Locations Tool to find a clinic near you.

Find Care

Search for locations near you on our Locations page

Social Services Support

Visit FindHelp.org to find support resources in your community.

FAQs

Use the search bar and filters below to explore FAQs.

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What is your no-show policy?
Appointments & Scheduling

We ask that you cancel or reschedule appointments at least 24 to 48 hours in advance. This helps us offer that time to other patients in need of care. Missed appointments without notice may result in a no-show fee.

How long is a typical appointment?
Appointments & Scheduling
New Patients

Most primary care visits last between 30 and 60 minutes, depending on the reason for your visit. We always strive to give you the time and attention you deserve.

Do you offer language translation services during visits?
Appointments & Scheduling
Care Coordination

Yes. Many of our clinics offer translation services or can arrange language assistance during your visit. Please let us know your needs when scheduling, and we'll do our best to accommodate.

What type of care does Revere Medical provide?
Appointments & Scheduling
New Patients
Care Coordination

Revere Medical clinics focus on comprehensive primary care. From preventive screenings and chronic condition management to urgent health concerns, we are here to guide your care. When specialty care is needed, we can coordinate referrals to trusted partners in your area.

Select Revere Medical locations may offer women's health services, family medicine, and pediatric care. Please contact your preferred Revere Medical location to determine what services might be available for you.

What ages do you treat for primary care?
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Revere Medical provides primary care for all ages, but available services and provider types may vary by location. Across our clinics, we offer Family Medicine, Internal Medicine, Pediatrics, and select specialty care through physicians, Nurse Practitioners, and Physician Assistants.

Please contact your local Revere clinic to learn more about the care options available near you. Locate a clinic near you by using our CareFinder tool, available on the Revere Medical website.

Where are you located?
Appointments & Scheduling
New Patients

We serve patients across Arizona, Florida, Massachusetts, New Hampshire, Tennessee, and Texas. Our corporate offices are in Brentwood, TN, and Westwood, MA.

Locate a clinic near you by using our Locations Directory tool, available on the Revere Medical website.

How do I access my Patient Portal?
Patient Portal
MyReverePortal

MyReverePortal for Revere Medical Patients:

MyReverePortal is available for patients receiving care from a Revere Medical Provider. To ensure you receive the right care, please select the appropriate patient portal based on your location. Each state has its own portal link for MyReverePortal, which you can find below.

I am a new patient; will I be able to register for the patient portal prior to seeing the provider?
New Patients
Patient Portal
MyReverePortal

No, this feature has been turned off for Revere practices.

Do I need an email address to set up a Patient Portal account?
New Patients
Patient Portal
MyReverePortal

Yes. E-statement notifications, message notifications, and test result notifications are all sent to the patient via email. Patients will not know that they have a message waiting for them on the Patient Portal if they do not have an email account. The use of email helps ensure that the patient or family member receives proper notification from the practice.

What features are available in MyReverePortal?
MyReverePortal

Our portal allows you to view your medical records, request prescription refills, and securely communicate with your healthcare provider. You can also track your health progress and manage personal health information through the portal.

On MyReverePortal, patients are now able to check into appointments directly from your phone, pay bills online, and more. Please see list of features below:

  • Send Messages to or View Messages from the Office
  • View/ Download Health Summary, Test Results, Medications, Care summaries, Patient education and Medical Forms
  • View Upcoming, Historical, and Recommended Appointments
  • Update Tobacco Status
  • Request Medication Refill
  • View Statements
  • View Pharmacy on File
  • View/Update Insurance
  • Pay Bills
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Articles

Check out our latest articles, tips, and news from Revere Medical.

Revere Medical Enters into Agreement to Acquire CareMax’s Management Services Organization

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Rural Healthcare Group Closes Acquisition of Steward Medical Group and Steward Health Care Network

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Need additional support?

Use the options below to reach out:

Send a Message in the Patient Portal

Log in to connect directly with your care team.

Call Patient Support

Contact us at 1 (800) 488-5959 for general help and questions. For questions related to the patient portal, call Revere's Patient Portal Helpdesk at 1 (833) 746-8292.

Submit a Contact Form

Use the form below to share your question and we’ll get back to you as soon as possible.

Get in touch with our team.

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