Yes, both MyReverePortal and RevereConnect portals allow you to set up proxy access, which gives family members or caregivers permission to view and manage your healthcare information. You can add a proxy directly through your portal’s settings.

To access your medical records, log into your patient portal (MyReverePortal or RevereConnect) and navigate to the "Medical Records" section. You can view your test results, visit history, and other important health information directly from the portal.

Yes. E‑statement notifications, message notifications, and test result notifications are all sent to the patient via email. Patients will not know that they have a message waiting for them on the Patient Portal if they do not have an email account. The use of email helps ensure that the patient or family member receives proper notification from the practice.

Yes. Family members such as the patient’s parent can register for the portal to gain access to their child’s full Patient Portal account.

The age of majority is what determines when a patient can have their own Patient Portal account. The age of the majority varies state by state but is most typically 18 years of age. Revere Medical’s age of majority is 12 years of age.

Yes. Patients and other Patient Portal users can log in with the same email and password wherever they see Log in with athenahealth, including the Patient Portals of other healthcare providers that use athenahealth services.

Without a portal invitation, Patient Portal users receive an error message when they try to log in to the practice’s Patient Portal using the log in with athenahealth button, and they must then formally register using the Sign up link on the Patient Portal landing page.

No, to use the Patient Portal, patients must use a computer or mobile device with one of these supported browsers:

• Google Chrome
• Microsoft Edge (for Windows 7, Windows 8/8.1, Windows 10, and Windows 11)
• Mozilla Firefox
• Safari (for Apple devices only)

No, this feature has been turned off for Revere practices.

A new patient record is generated for any patient who provides information that differs from what is currently listed in athenaOne. AthenaOne is unable to match patient information with existing patient records if the provided information does not align. In the event that a duplicate account has been created, please consult a team member to facilitate the appropriate merging of the new record with the patient's existing records in athenaOne.