Faqs, Resources & Support
Welcome to the Patient Help Center
We’re here to make things easier. Whether you’re new to Revere or have been with your care team for years, you’ll find answers to common questions, helpful tools, and important links, all in one place.
Quick Links:
Patient Portal Access
Visit our Patient Portal page for more information.
Patient Resources
Visit our Patient Resources page to find support resources.
Find Care Near You
Use our Locations Tool to find a clinic near you.
Find Care
Search for locations near you on our Locations page
Social Services Support
Visit FindHelp.org to find support resources in your community.
FAQs
Use the search bar and filters below to explore FAQs.
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I am a former Compass Medical Patient. How do I access my medical records?
Medical Records
If you were previously a patient at Compass Medical, your records remain confidential and protected. Please see detailed transfer instructions below, or contact our patient support team at 1-800-488-5959 for assistance.
There is no fee for Compass Medical patients to obtain their Compass Medical records. You may print the medical record request form (linked here), complete it, and return it by mail to the following address:
Sharecare/Compass Medical Records
C/O Sharecare
100 Cummings Center, Suite 351E
Beverly, MA
I am a former Hawthorn Medical Patient. How do I access my medical records?
Medical Records
If you were previously a patient at Hawthorn, your records remain confidential and protected. Please see detailed transfer instructions below, or contact our patient support team at 1-800-488-5959 for assistance.
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Articles
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