Faqs, Resources & Support
Welcome to the Patient Help Center
We’re here to make things easier. Whether you’re new to Revere or have been with your care team for years, you’ll find answers to common questions, helpful tools, and important links, all in one place.
Quick Links:
Patient Portal Access
Visit our Patient Portals page for more information.
Patient Resources
Visit our Patient Resources page to find support resources.
Find Care Near You
Use our Locations Tool to find a clinic near you.
Find Care
Search for locations near you on our Locations page
Social Services Support
Visit FindHelp.org to find support resources in your community.
FAQs
Use the search bar and filters below to explore FAQs.
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I am a former Steward Health patient looking for 'MySteward', where can I find this?
RevereConnect
Patient Portal
Please note that MySteward has changed names, and is now called RevereConnect. If you're receiving care with a non-Revere Medical provider that was a former Steward Health provider, you will need to use RevereConnect. You can find the link to RevereConnect below.
https://portal.myrevereconnect.com/
Please be aware that this patient portal will soon be phased out. Stay tuned for updates from your former Steward (non-Revere Medical) provider or hospital regarding access to their new portal. We appreciate your patience during this transition.
If your provider is not available in the drop-down to send a message, it means they no longer use this portal. Please contact your provider directly to request access to their new portal.
Please be advised that replies to old messages will not be received by providers no longer using the portal. If you have not heard back from your provider's office within 24-48 business hours, please contact your provider directly.
Important: Revere Medical providers are now using a new MyReverePortal. To access this new portal, click on the appropriate link above based on your region to set up/log into your new portal account.
I am a former Steward Medical Patient. How do I access my medical records?
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If you were previously a patient at a Steward-affiliated clinic, your records remain confidential and protected. Please see detailed transfer instructions below, or contact our patient support team at 1-800-488-5959 for assistance.
I am a former Compass Medical Patient. How do I access my medical records?
Medical Records
If you were previously a patient at Compass Medical, your records remain confidential and protected. Please see detailed transfer instructions below, or contact our patient support team at 1-800-488-5959 for assistance.
There is no fee for Compass Medical patients to obtain their Compass Medical records. You may print the medical record request form (linked here), complete it, and return it by mail to the following address:
Sharecare/Compass Medical Records
C/O Sharecare
100 Cummings Center, Suite 351E
Beverly, MA
I am a former Hawthorn Medical Patient. How do I access my medical records?
Medical Records
If you were previously a patient at Hawthorn, your records remain confidential and protected. Please see detailed transfer instructions below, or contact our patient support team at 1-800-488-5959 for assistance.
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